Refund Policy

Last Updated: January 16, 2026

At Investment Website Masterclass, we are committed to providing high-quality educational content and ensuring customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be requested and processed.

1. Refund Eligibility

1.1 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for our masterclass and courses. If you are not satisfied with your purchase, you may request a full refund within 7 days of your purchase date, provided that:

You have attended less than 25% of the course content
You have not downloaded or accessed all course materials
You provide a valid reason for your refund request
You have not violated our Terms of Service

1.2 Conditions for Refund

To be eligible for a refund, you must meet the following conditions:

The refund request must be submitted within 7 days of purchase
You must provide your order number and registered email address
You must explain the reason for your dissatisfaction
You must not have completed the majority of the course
You must not have received a certificate of completion

2. Non-Refundable Situations

Refunds will NOT be provided in the following situations:

Requests made after the 7-day refund period
You have completed more than 25% of the course content
You have downloaded all course materials or resources
You have received a certificate of completion
You have violated our Terms of Service or Code of Conduct
You have shared course materials with unauthorized parties
Technical issues on your end (incompatible devices, internet connectivity, etc.)
Change of mind after completing the course
Failure to attend live sessions (recordings are provided)

3. How to Request a Refund

3.1 Refund Request Process

To request a refund, please follow these steps:

Send an email to support@investmentmasterclass.com
Include "Refund Request" in the subject line
Provide your order number and registered email address
Explain the reason for your refund request
Include any relevant details or concerns

3.2 Review Process

Once we receive your refund request:

We will review your request within 2-3 business days
We may contact you for additional information if needed
You will receive an email notification regarding the status of your request
If approved, the refund will be processed within 5-7 business days

4. Refund Processing

4.1 Refund Method

Approved refunds will be processed using the same payment method used for the original purchase. Please note:

Refunds will be issued to the original payment method
Processing time may vary depending on your bank or payment provider
It may take 5-10 business days for the refund to appear in your account
Transaction fees (if any) are non-refundable

4.2 Partial Refunds

In certain circumstances, we may offer partial refunds at our discretion:

If you have accessed a portion of the course content
If you have attended some live sessions
If there were technical issues that affected your experience
Based on the specific circumstances of your case

5. Special Circumstances

5.1 Technical Issues

Important: If you experience technical difficulties accessing the course, please contact our support team immediately. We will work to resolve the issue before considering a refund.

We provide technical support for:

Login and access issues
Video playback problems
Download difficulties
Platform navigation assistance

5.2 Medical or Emergency Situations

We understand that unexpected circumstances may arise. If you experience a medical emergency or other serious situation that prevents you from completing the course, please contact us. We will review your case individually and may offer:

Extended access to course materials
Transfer to a future batch
Partial or full refund based on circumstances

6. Promotional and Discounted Purchases

For courses purchased at a promotional or discounted price:

The same 7-day refund policy applies
Refunds will be issued for the amount actually paid
Promotional codes or discounts cannot be reused after a refund
Special bundle offers may have different refund terms

7. Course Access After Refund

Once a refund is processed:

Your access to the course will be immediately revoked
You will no longer be able to access course materials
Any certificates issued will be invalidated
You will be removed from the community group
Downloaded materials must be deleted

8. Dispute Resolution

If you are not satisfied with our refund decision:

You may appeal the decision by providing additional information
We will review appeals within 5 business days
Our final decision will be communicated via email
All refund decisions are final after the appeal process

9. Chargebacks

Please Note: If you initiate a chargeback with your bank or payment provider without first contacting us, your access to all current and future courses will be permanently revoked, and you may be banned from our platform.

We encourage you to contact us directly to resolve any payment disputes before initiating a chargeback.

10. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.

11. Contact Information

For refund requests or questions about this policy, please contact us:

Email: support@investmentmasterclass.com
Subject Line: "Refund Request" or "Refund Policy Inquiry"
Telegram: @Learningwithrahulji
Response Time: Within 2-3 business days

Our Commitment

We are committed to providing exceptional educational content and customer service. If you have any concerns about your purchase, please reach out to us. We're here to help and will work with you to find a satisfactory solution.

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